Our Services

Completing internal audits, supplier audits and management/ business reviews

Supplier audits are vital during supplier development and approvalas well as on-going basis. By determining supplier risks that could impact your organisation, organisation can mitigate supplier risk by planning control actions thus maintaining a high standard of product and/or service quality.

Quality issues at supplier end can cause harm to your customers and cost a lot of money to the organisation

Our approach to gap analysis:

The following are the key benefits that can be realised via supplier audits:

  • Determine whether the supplier comply with your requirements and standards that were set by the organisation.
  • Assure compliance with applicable legal requirements as well as industry, and international standards.
  • Identify potential risk areas (like gaps in their sourcing, manufacturing, testing and shipping processes).
  • Assist supplier to improve product and/or service quality
  • Heal thier relationship with suppliers because involvement into supplier-related activities provides an open communication and complete transparency
  • Enhanced customer satisfaction as investigation into areas of risk identifies product and services problems before they happen thus enhancing your ability to bring high-quality goods and services to your market.
  • Reduced risk to organisation’s reputation which can be greatly affected by the quality supplier supplied parts/components/products

Our approach to gap analysis:

Our Experience and Expertise

Our consultants have extensive experience in developing and auditing domestic and international suppliers (China, Taiwan, Hong Kong, India and USA)
  • Selection of new vendors: based on their compliance with quality (ISO9001), Medical QMS (ISO13485), WHS (ISO45001/AS 4801) and environmental standards (ISO 14001) and applicable regulatory requirements.
  • Assess and plan for control actionsregarding vendor risk: determine risk(s) that vendors pose to the business.
  • Monitor supplier performance: monitor quality of product/parts/components supplied by suppliers

Notified/Certification Body Audit Facilitation

We recognize that many organization wish to have an experienced person (in system establishment and maintenance) work with the certification body auditor during the certification audits
As our consultants are experienced management system lead auditors, our consultants can represent your organosation during the certification and/or surveillance audit.
  • Set audit dates, by liaising with Certification Body.
  • Train and prepare your staff to face audit
  • Make pertinent information available to the auditor.
  • Support your interviewees during the audit.
  • Translate the questions being asked by the auditor into terms your staff understand.
  • Improve your audit success.
  • Ensure the whole audit process runs smoothly for you.